Wednesday, December 11, 2019

Workplace Communication Samples for Students †MyAssignmenthelp.com

Question: Discuss about the Workplace Communication. Answer: Introduction In this essay, the topic is about workplace communication. The communication between me and my manager. This will specifically look at the communication between an employee or an intern and his or her manager. This essay will also look at instances where a breakdown in communication may exist, especially between a manager and his or her staff member. More specifically, this essay will seek to find out how this relationship can be restored and improved in the event that there is a breakdown in communication. This is very important given that it will bring about some changes in the way people communicate. The personal nature of this essay arises from the fact that it is between me and my manager. According to Kaye (2014), there are four layers of adult communication which applies also to various levels ofmanagement systems. Various, Russian dolls are used as an analogy to bring out the picture of various communication competences(Marshall Cacioppe , 2017). These comprise of interperso nal, systems and competence, self among others. With this model, it is important to know that competences can occur just at any level within the model. Normally, there is often a major difference with regard to the perception that most if not all managers tend to have with respect to the type and level of communications that they as managers can have with their subordinates (Kaye, 2014). On the other hand, there is some level of communication that the subordinates themselves often perceive they can or may have with their managers. One thing that I first observed is that managers in the private sector are less the same as managers in the public sector. Those in the private sector do not converse more with their staffs than those managers in the public sector(Stock, 2015). On the other hand, it is also evident that neither do private employees show there is a significant communication that goes on between them and their managers. Situation Normally I have viewed my manager's communication as strict and authoritative. This has been my view and perception. The problem with this scenario is that it makes one build formed opinions about individuals thus bringing about elements of being judgmental on the part of staff members. This perception was formed a long time ago and has been in practice for quite some time. The origin of this perception began in the days when employees were viewed by senior staff as people who have no mental power. As such they could not express their thoughts and opinion. They were looked down upon. Servant leadership was lacking in this kind of arrangement. While this kind of belief and perception is discouraged today, it is still very common. The behavior of some managers still has a negative impact on the subordinate staff. This behavior and communication style has not changed much (Maxwell, 2014). Many managers still view those working under them as failures who could not rise up to higher posit ions. This is heavily impacting on the success of various organizations negatively. Managers still hold a lot of power of subordinates. This type of power is dictatorial. Employees have very little say in some organizations. Employees have little room and thus conveying their feelings becomes impossible given that in some instances when an employee conveys his or her feeling these actions are taken as rebellion. Victimization thus becomes the order of the day. However, with the emergence of specific reforms, this trend is changing fast. Organizations are beginning to see employees as valuable assets within the organization. The value of an organization lies in its employees. Thus employees need to be heard and treated with respect. Not with dictatorial tendencies. Kaye (2014) argues that AdultCommunication Management Model is best in serving as a major reference point for purposes of determining existing levels of communication. This is the only way in which desired changes may be brought to the people especially to the employees. In this particular event, the first competence doll which is the intrapersonal level and the second competence doll which is the interpersonal level with regard to the Russian Doll Analogy (Kaye, 2014), are some of the very important and very relevant. According to (Gallo, 2016), self-doll which is the smallest and the most innermost part of this model holds that it is important to understand and know one's self. Self-analysis becomes better with self-examination. This is very important given that people need to understand how they affect other either directly or indirectly with their speech or even actions. In this scenario, I had to examine my feelings at the workplace with regard to my relationship with my managers as far as our communication is concerned. It is possible for one to get traumatized and to lose focus and purpose going by the behavior and character of their managers (Jonnes, 2014). This is a serious concern given that manager's actions are often revealed through speech. This causes anxiety and fearfulness that makes employees to be less productive. The fear of getting victimized makes employees not to be innovative in the work place. The issue to do with strict adherence to protocol also leads to a lot of bureaucra cy which is not good for an organization. Decision One thing I have decided to do as an individual is to separate my manager's words from his personality. Managers personalities may not really bring out the real feeling of the manager. Various persons have various personalities and this is something that must be understood and examined. Personalities issue need not become obstacles at the workplace. Emotional states of managers may be communicated through nonverbal signals. This, if wrongly interpreted may bring about serious issues which have no basis. Conclusion This essay deals purely with my relationship with my manager at work. It also identifies how poor relationship can bring about low productivity within the workplace. More importantly, his essay is keen at separating personal traits from work since each and every individual has certain specific traits. These personal traits if not identified and treated differently may lead to various conflicts within the workplace. References Gallo, C. (2016). Crucial Conversations. New York: CRC Press. Jonnes, M. A. (2014). Speech and Power. Chicago: Oxford University Press. . Kaye, M. (2014). Chapter 9: Contemporary Perspectives of Human Communication. (2nd, Ed.) Australia: Frenchs Forest. Marshall , V., Cacioppe , R. (2017). A Survey of Differences in Communication between Managers and Subordinates. Leadership Organization Development Journal. Retrieved September 26, 2017, from https://www.emeraldinsight.com/doi/abs/10.1108/eb053604 Maxwell, J. C. (2014). The Art of Communication: A workplace practise. Chicago: CRC Press. Stock, D. (2015). Difficult Conversations. New York: Penguin .

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